Prices are right, weather perfect …

March 8th, 2010

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We have spent the past eight months in countries where we’re getting a lot for our bucks: Indonesia, Singapore, Malaysia and Thailand.

Singapore wasn’t particularly cheap, but reasonable and in Indonesia, supply wasn’t great. On the other hand, prices in Thailand and especially Malaysia are out of this world, and you can find almost any item you might need.

Let me give you a few every-day examples. A local sim-card for your mobile phone costs €1.83, a subscription for mobile broadband (3G) for one week is €4.16 and a taxi ride starts at €1.28. A meal at the food stalls and street markets is around €1 and even in the restaurants you can have a several course lunch or diner for less than €4.

The prices are so good, we use to joke, that you can’t afford to eat at home.

A case of beer (Skool) can be found below €6, which is an incredible 25 cents per can, while the bests price I have seen on a bottle of Gordons gin is €5.42. Even in the bars a beer is usually around 75 cents.

We haven’t experienced prices like these since the four months we spent in Ecuador and the availability of goods wasn’t as good there as here.

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Even boating gear and services, which usually get a “reverse discount” on the price tag are relatively affordable in Langkawi, which is a tax free area. From Nongsa Point, our last stop in Indonesia, through Singapore to Malaysia we visited five star marinas and paid less than €10 per day for our 43ft ketch (and much less if you stay longer). More than 10 years ago we usually had to pay €40-50 in Spain and the same in the USA. The major exception concerning prices is the cost for storage on land, which I will comment in a later post.

Malaysia also knows how to make it easy for us yachties. There’s no restriction for importing your vessel, it can remain here for ever. Travelers get a 90 days visa when entering and you can briefly walk over the border and re-enter with a new 90 days visa when the previous has expired. Thailand is more difficult, you only get 30 days for yourself (60 if you have a visa acquired abroad) and 6 months for the boat. In addition, you cannot leave the boat in Thailand if you want to leave the country for a re-entry (without paying a bond).

Last but not least, the weather is perfect (some say too hot, but I guess they haven’t heard of shades and fans) and everybody is incredibly friendly.

We are planning to leave the boat here in Langkawi for 5 months while we take a vacation back home in Finland. I’m afraid that it is going to be an incredibly expensive trip.

Helsinki is 7th on the list of the world’s most expensive capitals compared to Kuala Lumpur, which is 70th, last on the list at level with Delhi and Mumbai (although it really is a first world city). Hope that at least the snow is gone before we get there;)

Click here to see a larger version of the hamburger image.

Piracy alert in the Malacca Straits

March 6th, 2010

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Jemaah Islamijah (JI) is believed to be the terrorist group planning to attack oil tankers transiting the Straits of Malacca. National security authorities of the littoral states of Indonesia, Singapore, Malaysia and Thailand have raised the security level to High Alert after receiving intelligence reports on the threat.
Here in Malaysia, police have assigned seven patrol boats and two airplanes to patrol the straits. The pirates are expected to be acting as fishermen and the incidents are expected to take place in areas were fishing activity is high.

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The map above, indicating potential piracy hotspots, is from The Straits Times. The map below shows Scorpio’s track in October 2009. Click maps for larger versions.

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Pirate activity has been quite low i the Malacca Straits for several years due to increased patrols and surveillance. The world’s focus in this business has dramatically changed to the east coast of Africa and the “Pirate Alley” along the coast of Yemen in the Gulf of Aden. Although the main targets of the pirates, here as in the NW Indian Ocean always will be valuable the cargo ships, there’s nothing stopping the thugs from trying to get some petty cash from transiting yachts. Better staying alert at all times.

Feeling Rewarded by the Airline?

March 3rd, 2010

Recently I checked if I could use frequent flyer miles for a Reward ticket.
I’m well aware that certain taxes will have to be paid by the traveler and I accept the logic for charging some specific passenger related (external) costs.

However, when I look at the break down of taxes pertaining to a Flying Blue (KLM) Reward ticket I can only shake my head in disbelief.
The value of the ticket is 4,138, which includes a total of 1,482 for a long list of charges, not covered by the Reward. It is impossible to tell how these charges are calculated, but the biggest one is called “Fuel surcharge” at 1,220 – equal to 30% of the ticket value!

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This doesn’t appear fair to me, the airline’s costs for fuel will not increase by 1,220 because of me using a Reward ticket. The airline could as well start excluding costs for labor, head office, rental costs, insurance and whatever. Fuel surcharge is a scam in any case, because the cost should be included in the regular ticket price, but regarding Reward tickets, this charge is like adding insult to injury.

Or the airlines could plan like this: We have budgeted a 10% profit this year, which means that 90% of our turnover consists of costs. Therefore we will charge the frequent flyer 90% of the value of the ticket. But there is a problem also with this sceme: the airline is probably not making any profit this year, so they would have to charge the full value of the ticket anyway. And as they probably are losing money, you could end up paying more for the Reward ticket than for just buying a regular one?

In my case, I would get a 64% discount on the ticket, but somehow I don’t feel particularly rewarded.

(I decided to pay the full price instead, which had its complications also, as you can see from my previous post.)

The System Protecs You

March 3rd, 2010

Now back to the credit card subject.

Yesterday I tried to book flight tickets from Kuala Lumpur to Helsinki, return.

After filling in the forms on KLM’s internet booking site, page after page, I finally arrived at the final payment form, and having completed it with the details of my Amex card, it was time for the scary “hit enter” moment.

And what do I read on the next screen?
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(“The provided payment details are incorrect. Please check them and click on the Continue button when they are corrected. If the problem persists, please contact your credit card company or select an other payment method.”)

So, I spend an other 30 minutes, moving back and forth between the pages and hit enter a couple of more times. Same result.

Time is now 13:00 but the time back home where my credit card customer services are located, is 5 o’clock in the morning. We had plan to leave this anchorage in Langkawi and sail to a bay where there is no phone connection. So I decide to stay in Kuah one more day and wait here for 4 hours, at this hot spot where I can use Skype instead of expensive phone calls. Fortunately they serve cold Tiger beer.

When the time is 9am in Finland I place the call to Amex. “Yes we can see that you have tried to pay twice”. When I wonder what is wrong they tell me that it was for my own good, “the system wasn’t sure that it really was you”.

I don’t buy this argument, I think there is a flaw in the design of the system. If I would have been buying something tangible, and easily tradable, like say, a golden ring, a camera or a radio, ok fair enough.

But hey, come on, I tried to buy a flight ticket issued in the same name as the credit card holder! Nobody else than me could ever have used that ticket. And, by the way, why was I told that the payment details were INCORRECT. Because of this message, I unnecessary spent 30 additional frustrating minutes trying to find out what I had done wrong, even though I hadn’t done any wrong – why was I not instead immediately told that Amex (for security reasons) didn’t approve of the payment?

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I gently tried to tell the lady at the other end that this flaw had almost ruined my day, so she could relay some feedback to their it-department, but she kept repeating, “no there’s nothing wrong with the system, this is to protect you”.

(© Cartoon found at http://pr-media-blog.co.uk/tag/customer-loyalty/)

Being Properly Cheated

February 14th, 2010

Risking to make a big fool of myself I’m sharing this story as a warning for others. The other day I bought myself a new camera. A Canon SLR, the 500D body, with an 18-200 mm tele lens. Unfortunately I was properly taken in during the process.

I told the vendor that I wanted the Canon EF-S IS lens, but she said she had a good price on the corresponding Sigma lens. The price was good and I bought the system. When I got home and unpacked the purchase I discovered that they had packed me the Sima DC lens, without optical stabilization (a feature present on all modern tele lenses).

The vendor refused to cancel the whole deal and wanted a lot of money to change the lens. I therefore decided to take her offer to buy back the lens, just to get the mess over with. Unfortunately we had never discussed the prices for the body and the lens separately, so I probably ended up paying too much for the body this way. At his stage I now possessed a camera body, but no lens.

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A forced smile?

I went to an other shop and bought just the lens (the right one with Optical Stabilization), and at the end of the day I had paid 100 euros more for the total system than if I would have bought both the body and the (Canon) lens from the second vendor! The bundled price is much cheaper than buying separate.

If you are in Langkawi and want a camera, don’t buy from the Chinese lady downtown! I later found out that she gets a lot of complaints, so I am not the only fool around.

Wine corks

February 5th, 2010

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There has been some customer friendly development related to the packaging and sealing of wine, such as the Chateau Cardboard and better screw-on corks.

Problem is that the old fashioned corks are very useful material in various situations. Recently the power socket of one of my external hard discs came loose from the circuit board.

I didn’t dare to solder it in place as I was afraid that I would accidentally create a short circuit. Instead I cut a wine cork to size and squeezed it in between the casing and the socket – no tools needed!

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The corks work well also as isolators between the ham radio antenna and a stay (together with another important product, the cable tie).

Only imagination limits the use of wine corks, but sometimes you have to buy more expensive bottles to get one!

The Real Measure of Heights

January 26th, 2010

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When I was a kid, the highest thing I could imagine was the tower of Helsinki’s Olympic Stadium. It is 72 metres.

Through all of my life I have been measuring heights by comparing the height of high rising buildings or geographic structures with this magnificent tower.

Of course I soon found out that the Stadium tower actually wasn’t very high after all, but for some reason the comparison always takes place – even today.

All is relative, but you have to admit that the tower looks pretty high in the photo on the left.

Lately we were cruising in Phang Nga Bay on Thailand’s Andaman coast where amazing limestone rocks rise towards the sky with sheer cliffs up to more than 400 metres.

Imagine, that Koh Phetra, below, is 6 (six) Stadium-Towers-High!

On the last photo, the Stadium tower doesn’t look that high anymore. But instead, admire the coastline of downtown Helsinki.

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We don’t take Amex

January 26th, 2010

Here, in South East Asia, you will commonly be charged 3% extra when paying by credit card. This appears silly, keeping in mind that bargaining is part of many cultures of the area. Three percent is such a small amount after all, but it is annoying to be punished for using the card. I would imagine that the possibility to use credit cards increases the amount tourists spend and therefore the vendors should think of the 3% as part of their marketing costs and include it in the price. Normal tourists – I’m not talking about Russian money launderers – do not walk around with enough cash for ad hoc spending sprees.

American Express cards are usually refused completely. I find it quite embarrassing to be frowned upon when I wave my expensive Platinum Card. What makes it even worse is that many stores display the Amex sticker on the door to pull in customers, but don’t accept the card at check out.

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Shopping in the islands

January 17th, 2010

On our way back to Phuket from our cruise in Phang Nga Bay we went to Rang Yai Island and visited the Phuket Pearl Farm.

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It was time for some shopping – Malla picked up a necklace and a bracelet of black pearls.

Next on her shopping list is a gown for our son Tomas’s wedding. Dressmakers should not be hard to find in Thailand.
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A visit to James Bond island

January 13th, 2010

We will soon update the web site with a report of our cruise in Phang-Nga Bay, Thailand. In the mean time we shall provide a preview.

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On Thailand’s Andaman coast, in Phang-Nga Bay, spectacular limestone islands with sheer cliffs up to 400 metres high, emerge like giant scattered teeth from calm waters. The most famous, thanks to its prominent role in the James Bond film The Man with the Golden Gun, is Koh Tapu, behind my back on this photo. It stands in the lagoon of Koh Phing Kan, today also known as James Bond Island.

There’s too much back light on the photo, but we have some better ones also, such as the one below, shot only a minute later. Unfortunately I’m not in front of the lens anymore.

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On this beach Scaramanga’s dwarf servant Nick Nack served champagne and later Bond and Scaramanga entered the duel. The rock can actually be recognized between their heads.

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